Privacy policy

At LuxNook, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or interact with our services.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect the following information:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address

Payment information (processed securely through third-party payment providers)

  • Order history and transaction details

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages viewed and browsing activity
  • Referring website addresses
  • Date and time of visits

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Communicate regarding orders and inquiries
  • Improve our website, products, and services
  • Send promotional emails and marketing communications (where permitted by law)
  • Prevent fraudulent transactions and maintain website security
  • Comply with legal obligations

Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information with:

Service Providers

Third-party companies that assist with:

  • Payment processing
  • Order fulfillment
  • Shipping and delivery
  • Website hosting
  • Marketing and analytics

Dropshipping Suppliers

As an international dropshipping business, we may share necessary order information (such as your name, shipping address, and contact details) with our suppliers and fulfillment partners solely for the purpose of processing and delivering your order.

Legal Requirements

We may disclose information if required by law or if necessary to:

  • Comply with legal obligations
  • Protect our rights and property
  • Prevent fraud or security threats
  • Respond to lawful requests from authorities

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website functionality
  • Remember user preferences
  • Analyze website traffic
  • Personalize user experiences

You may disable cookies through your browser settings; however, some website features may not function properly.

Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

International Data Transfers

Because LuxNook operates internationally and works with suppliers and service providers located in various countries, your information may be transferred to and processed outside your country of residence.

By using our services, you consent to such transfers where permitted by applicable law.

Data Retention

We retain personal information only as long as necessary to:

  • Fulfill orders
  • Provide customer support
  • Meet legal and regulatory requirements
  • Resolve disputes and enforce agreements

Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Restrict or object to certain processing activities
  • Withdraw consent where applicable

To exercise these rights, contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing personal information.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that information from a child has been collected, we will take appropriate steps to remove it.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.