Terms of service

Welcome to LuxNook. These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue use of our website.

1. General Conditions

By using this website, you represent that you are at least the age of majority in your jurisdiction or have obtained the consent of a parent or legal guardian.

We reserve the right to refuse service to anyone for any reason at any time.

2. Products and Services

LuxNook operates as an international dropshipping business. Product availability, descriptions, images, and pricing are subject to change without notice.

We strive to display products as accurately as possible; however, we cannot guarantee that product descriptions, images, colors, or other content will always be completely accurate, current, or error-free.

3. Orders and Acceptance

All orders placed through our website are subject to acceptance and availability.

We reserve the right to:

  • Refuse or cancel any order at our discretion.
  • Limit quantities purchased per customer, household, or order.
  • Cancel orders suspected of fraud, unauthorized activity, or violations of these Terms.

If an order is canceled after payment has been received, a refund will be issued to the original payment method.

4. Pricing and Payment

All prices displayed on our website are listed in the applicable currency indicated at checkout.

We reserve the right to modify prices at any time without prior notice.

Payment must be completed before an order is processed and shipped.

5. Shipping and Delivery

As an international dropshipping business, products may be shipped from various suppliers and fulfillment centers worldwide.

Delivery times provided are estimates only and may vary due to:

  • Customs processing
  • Carrier delays
  • Weather conditions
  • Public holidays
  • Other circumstances beyond our control

LuxNook is not liable for delays caused by shipping carriers, customs authorities, or events outside our reasonable control.

Customers are responsible for any customs duties, taxes, import fees, or related charges imposed by their local authorities unless otherwise stated.

6. Order Cancellations

Orders may only be canceled before they have been processed or shipped.

Once an order has entered fulfillment or has been shipped, cancellation requests may not be possible.

Please contact us as soon as possible if you wish to request a cancellation.

7. Returns and Refunds

Returns and refunds are governed by our Refund and Returns Policy.

By making a purchase, you agree to the conditions outlined in that policy.

8. Intellectual Property

All content on this website, including but not limited to:

  • Text
  • Graphics
  • Logos
  • Product images
  • Website design
  • Software

is the property of LuxNook or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

9. Prohibited Uses

You agree not to use the website:

  • For unlawful purposes
  • To violate any applicable laws or regulations
  • To infringe upon intellectual property rights
  • To distribute malicious software or harmful code
  • To interfere with website security or functionality
  • To submit false or misleading information

Violation of these Terms may result in termination of access to our services.

10. Limitation of Liability

To the fullest extent permitted by law, LuxNook, its owners, employees, suppliers, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Use of the website
  • Purchase or use of products
  • Delivery delays
  • Service interruptions
  • Errors or omissions in website content

Our total liability shall not exceed the amount paid by the customer for the relevant order.

11. Disclaimer of Warranties

Products and services are provided on an "as is" and "as available" basis.

We make no warranties, express or implied, regarding:

  • Product suitability
  • Product availability
  • Website operation
  • Accuracy of content
  • Uninterrupted access to services

To the maximum extent permitted by law, all warranties are disclaimed.

12. Indemnification

You agree to indemnify and hold harmless LuxNook, its affiliates, suppliers, and service providers from any claims, liabilities, damages, losses, or expenses arising from your violation of these Terms or misuse of the website.

13. Third-Party Services

Our website may include links to third-party websites, payment providers, or services.

We are not responsible for the content, policies, or practices of third-party services and encourage users to review their respective terms and policies.

14. Changes to These Terms

We reserve the right to modify these Terms at any time.

Updated versions will be posted on this page with a revised effective date. Continued use of the website following changes constitutes acceptance of the revised Terms.

15. Governing Law

These Terms shall be governed and interpreted in accordance with the laws applicable in the jurisdiction in which LuxNook operates, without regard to conflict of law principles.